We will replace any defective disk or Disc for any reasonable reason. Simply return the disk to our PO Box and $2.50 shipping and handling. Before returning any product please call
678-565-8630 to get authorization for the return.
Due to copyright infringement laws, we can only exchange and return shipped CD-ROMs, Flash Cards, Zip Disk, products that are defective. There are no refunds. Downloaded products are non-returnable and non refundable. You must contact Loopking and request a RMA (Return Management Authorization) and return the product within 30 days of purchase. We encourage all customers to listen to the product demos and read the product descriptions before purchasing our product to ensure that you are purchasing the product that best fits your needs.
PO Box 161970
Atlanta, GA 30321